Local Solar Leads LLC ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, communicate with us, or use our services.
1. Information We Collect
We collect personal and non-personal information when you interact with our website or services, including:
Personal Information: Full Name, Email Address, Phone Number, Mailing Address.
Technical Information: IP Address, Device Type, Browser Type, Operating System, and Usage Data.
User Communications: Information provided when submitting contact forms, lead generation forms, surveys, or scheduling appointments.
2. How We Use Your Information
We use the collected information for the following purposes:
To respond to inquiries, requests, and provide customer support.
To schedule, manage, and confirm appointments.
To send service updates, transactional notifications, and operational alerts.
To deliver information regarding solar products and services.
To send marketing and promotional communications (where explicit opt-in consent has been provided).
To maintain security, prevent fraudulent activities, and improve overall user experience.
3. SMS Opt-In Details and Mobile Communications
By providing your phone number through our website, contact forms, or lead generation forms, you consent to receive SMS text messages and email communications from Local Solar Leads LLC.
SMS Program Details: Messages include appointment reminders, customer support responses, follow-up messages, service notifications, and occasional promotional offers.
How to Opt In: Opt-in occurs when users voluntarily submit their phone number via website contact forms, lead forms, or scheduling widgets with explicit consent language.
Message Frequency: Message frequency varies based on user interaction. You may receive 1 to 10 messages per month.
Message and Data Rates: Standard message and data rates may apply according to your mobile service provider.
Opt-Out Instructions: You can opt out of receiving SMS communications at any time by replying STOP to any text message received.
Help Instructions: For help, reply HELP to any text message or email us directly at [email protected].
4. Clear 'No Sharing' Statement About SMS Opt-Ins
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and
consent; this information will not be shared with any third parties or affiliates for marketing purposes.
We do not sell, rent, trade, or share SMS consent or phone numbers with any external entities. We may share general non-SMS personal data strictly with service providers who assist in our business operations (such as CRM platforms, web hosts, and scheduling software) under strict confidentiality agreements.
5. Cookie and Tracking Information
We use cookies, web beacons, Google Analytics, Meta Pixels, and similar tracking tools to:
Analyze traffic, performance, and website interactions.
Enhance navigation and optimize user experience.
Evaluate the effectiveness of our online campaigns.
You can set your web browser to refuse cookies or alert you when cookies are being sent. However, some features of the site may not function properly without cookies.
6. Data Security Practices
We implement administrative, technical, and physical security safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Encrypted protocols and secure server environments are used to process data transmitted online.
7. User Rights
You have the following rights regarding your personal information:
Access & Portability: Request access to the personal data we hold about you.
Correction: Request corrections or updates to inaccurate information.
Deletion: Request the permanent deletion of your personal data.
Opt-Out / Unsubscribe: Opt-out of receiving future promotional messages or SMS text alerts at any time using STOP or clicking the unsubscribe link in emails.
We reserve the right to modify this Privacy Policy at any time. Any changes will be published directly on this page with an updated Effective Date. Continued use of our site and services constitutes acceptance of the modified policy.
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Show you exactly how much you'll be saving with our solar program.